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Contact NFL Shop Customer Service

How to Reach a Person at NFL Shop

Verified Contact Information

Toll-Free Number:

  • 1-855-210-8829
Call customer service
Send Message

Customer Service:

  • 1-904-685-7842
    International
  • 1-904-685-7844
    Outside US
  • 1-855-288-8842
    US only
  • 1-855-438-0679

NFL Shop Emails:

Accessibility
Customer Service
mobilecs@nflhelp.com
privacy@fanatics.com
Privacy Inquiries

NFL Shop Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular NFL Shop Phone Number
1 (855) 210-8829
Average Hold Time
00:04:37
Average Calls duration
4 minutes
Most Popular NFL Shop Email Address
customerfirst@nflshop.com
NFL Shop Live Agent Availability
14% of callers successfully reach a real person
Issue Resolution Rate
Low (21% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact NFL Shop Customer Service?

Most Popular Number:

(855) 210-8829
Total calls: 5 216 Issues resolved: 274 Last call: Apr 1, 2026

The NFLShop phone number for general inquiries is 1-855-210-8829. You can call NFL Shop customer service for information and assistance with your order, returns, or refunds. The NFL Shop customer service hours are daily from 8 a.m. to 8 p.m. CST.
You can also reach NFLShop support at 1-800-635-5300 for Game Pass and Digital Care Help.

Another NFLShop customer support number is 1-620-584-8000. You can get information about their products, orders, and payments from 6 a.m. to Midnight CST.

You can also contact the Help Center by dialing 1-877-635-7467. The professional agent will help you solve your issue.

If you have difficulties accessing their website, call 1-855-288-8842 for assistance 24/7.

The NFL Shop email is mobilecs@nflhelp.com. You can use this NFL Shop contact for Game Pass inquiries and Digital Care Help.
The NFLShop customer service email for questions and support is customerfirst@nflshop.com. You can email them if you require assistance with your order or refund. You can also address this contact for information about discounts and special deals. The customer care team will find ways to help if you experience technical issues. They also deal with customer complaints and comments.
For questions regarding privacy and data usage, email privacy@fanatics.com or call 1-855-438-0679.

The NFL customer service chat is a fast way to get answers and help should you need it. You can access the live chat by clicking the Help button at the top of the main page and finding the Chat Now option. The virtual assistant will help you troubleshoot your issue or connect you with a live representative. The NFL Shop customer service chat is available 24/7, so you can get information or help anytime you need it. The chat support is a convenient option if you don’t want to wait while the phone lines are busy or prefer solving issues in written form.

PissedConsumer Club

Contact Information

NFL Shop Website:

NFL Shop Help Center:

Corporate Office Address:

NFLShop US Corporate Headquarters
345 Park Ave Bsmt Lc1
New York, New York 10154-0017
United States

Summary of NFL Shop Customer Service Calls

7.6K TOTAL
CALLS
04:04 AVG CALL
DURATION
21% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call NFL Shop?

Shipping and Delivery Question:

  • “Track my package”
  • “I haven’t received my package yet”
  • “Wrong sweat shirt arrived”

Return/ Replace Question:

  • “Exchange for a larger size”
  • “Make return”
  • “Exchange”

Request for Information Question:

  • “Information on a return”
  • “Questions on return”
  • “Check on order”

Activation/ Cancellation Question:

  • “Cancel an order”
  • “Canceled order”
  • “I need to cancel my order”

Product/ Service Question:

  • “Lost purchase”
  • “Trying to order a jersey”
  • “Damage eagles hat”

Payments and Charges Question:

  • “Cyber Monday discount”
  • “Credit card”
  • “Credit”

Refund Question:

  • “Refund”
  • “Still waiting for my refund from like a month ago”
  • “Wrong refund amount”

Account Question:

  • “Account charge”
  • “Code added was not applied”
  • “Order placed, money came out of my acct, no email confirmation”

Cards Question:

  • “Gift card balance”
  • “Cant retrieve e gift card”
  • “Can’t get gift card to work”

Staff Question:

  • “Refuse service”
  • “Customer service”
  • “Speak to customer service”

Website/ Application Question:

  • “I cannot complete my order online cannot enter the security code or the word savings for 65% off I want to speak to a representative”
  • “Set up NFL App through Ruku on TV”
  • “The website automatically does an express shipping option unless you uncheck it. I didn't realize this until I had already completed payment. When I called the customer service rep was extremely nice and refunded the extra amount I had paid.”

Other Question:

  • “Didn’t get order”
  • “Order is wrong”
  • “Check recent order”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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